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Team C Express Logistics gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
This Policy explains how we use any personal information we may receive about you when you use our websites or when you use or are a recipient of our services. Our services are provided to you in conjunction with our network of delivery partners. For the avoidance of doubt, our delivery partners are independently owned businesses that are licensed to use our services and trade using the ‘APC’ or ‘Fortec’ brand mark.
Team C Express Logistics registered office is at The Beeches, 30 Bridge Street, Thetford, Norfolk, IP24 3AG and we are a company registered in England and Wales under company number 3303981. We are registered on the Information Commissioner's Office Register registration number A8295136, and act as the joint data controller and processor in relation to data supplied to us to affect a delivery. In respect of personal data contained within any packages sent through our network, Team C Express Logistics Ltd is neither a data processor nor a controller. Our Data Protection Officer can be contacted at firstname.lastname@example.org.
Team C Express Logistics Ltd may collect personal information about you when:
We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
We may collect the following types of information:
Team C Express Logistics Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice.
The purposes and reasons for processing your personal information are detailed below:
Team C Express Logistics Ltd collects personal information:
Sharing and disclosing your personal information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice, or where there is a legal requirement.
Team C Express Logistics Ltd uses selected third parties to provide our services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Your personal information may be provided to:
Team C Express Logistics Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have multiple layers of security in place.
Team C Express Logistics Ltd retains personal information for only as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep details of your delivery for a minimum of 6 years after which time it will be destroyed. We destroy the personal information element of your delivery after two years, this personal information includes, but is not limited to:
Team C Express Logistics Ltd and our network of delivery and collection partners may occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a Legitimate Interests’ Assessment (LIA) where necessary to ensure that we have weighed your interests and any risk posed to you against our own interests, ensuring that they are proportionate and appropriate.
We use the legitimate interests’ legal basis for the following:
You have the right to access any personal information that Team C Express Logistics Ltd processes about you and to request information about:
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws, to exercise your data portability rights, and to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Consequences of Not Providing Your Data
If your information is not passed on to us then we will not be able to affect delivery of your goods.
This website has some hyperlinks to external websites. Team C Express Logistics Ltd is not responsible for the content of any of these sites, and the content of these sites does not represent the views of Team C Express Logistics Ltd nor does this imply our endorsement of the linked websites or any association with their operators.
Team C Express Logistics Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, you wish to exercise your rights as specified in this notice, raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, please contact us at:
Data Protection Officer
Team C express Logistics Ltd
You also have the right to lodge a complaint with the supervisory authority
Information Commissioner's Office
Telephone: 0203 123 1113