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This page aims to provide a brief overview of the options available for goods in transit liability cover. For more detailed information please see our Conditions of Carriage (these are available by clicking the link below).
All consignments that travel through the Team C/APC Network travel subject to Team C/APC Overnight Conditions of Carriage 2004. These conditions automatically apply Standard Liability Cover but upon request can be enhanced to Increased Liability Cover. Exclusions apply and some goods travel at own risk*.
Standard conditions limit liability to a maximum cover per consignment to: Parcel consignment - £100 & Mail Pack and Courier Pack services - £50.
Increased Liability Cover is available up to a maximum of £3,000 per consignment for computers, laptops, computer equipment, peripherals, items containing computerised technology, software, mobile telephones and accessories, or other audio - visual equipment. A limit of £15,000 applies to other goods. There is no excess. Exclusions apply and some goods travel at own risk*.
Increased Liability Cover can be purchased when booking a collection online via Net Despatch or calling 01842 766777. You must declare the total value of the consignment at the time of sending the goods and you will be charged according to that value. The declared value must reflect the actual value of the goods being transported, taking into account the age and condition of the goods.
*For exclusions and goods that travel at own risk please see our Conditions of Carriage.